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Converged Utilities Management for the PropCo Sector

Multi-site rollout of our converged utilities solution driving efficiency, cost savings, and real-time management & control.

Energy & Water Efficiency

Enhanced energy and water efficiency with reduced wastage through real-time monitoring and control.

Quicker Return on Investment

Faster ROI through centralised control, predictive maintenance, reduced downtime and optimised resource usage.

Data-Driven Decision Making

Real-time data and advanced analytics enabled actionable insights for smarter planning, resource optimisation, and compliance.

Shopping center escalators representing Digital Twin's capability to monitor and control retail people traffic and wifi usage
People Counting
& Wi-Fi
Fire alarm representing Digital Twin's capability to monitor, control, and alert on fire alarms
Fire Detection
Electrical tower representing Digital Twin's capability to monitor and control electricity
Electricity
Water meter representing Digital Twin's capability to monitor, control, and get a faster ROI on water consumption
Water & Borehole
Solar panels representing Digital Twin's capability to monitor and control solar systems
Solar Systems
Generator representing Digital Twin's capability to monitor and control generators
Generators

Project Objective
& Scope

To transform a national portfolio of retail property sites through the implementation of a fully converged utilities management solution - delivering enhanced operational efficiency, cost savings, improved safety and security, and long-term sustainability.

Our solution provides real-time monitoring and control across key utilities.

Project Execution

We ensured seamless implementation of the converged utilities management solution across the retail property portfolio, through a structured project execution process that included:

1

Design and Manufacturing

We design, manufacture, and source IoT devices specifically engineered for utility management and control, ensuring each device is tailored to the specific requirements of every retail site.

Digital Twin's first-party Pigeon+ hardware used for smart monitoring and control

3

Data Acquisition

Once site installation, testing, and commissioning has taken place we collect and process real-time data from the connected IoT devices. This enabled comprehensive tracking, monitoring, and control of all utilities, providing the foundation for informed decision-making.

2

Implementation

We manage the installation, testing, and commissioning of all devices across sites. This phase of the project ensured that all equipment was fully operational and integrated with existing systems for a smooth transition.

4

Visualisation & Control

The real-time data gets pulled into our in-house management console where dashboards consolidate data from all utilities into a single platform.

This provides the property managers with the ability to visualize trends, monitor performance, and remotely control assets.

Image of Digital Twins console software application which visualises all data collected from a property site

1

Design and Manufacturing

We design, manufacture, and source IoT devices specifically engineered for utility management and control, ensuring each device is tailored to the specific requirements of every retail site.

Digital Twin's first-party Pigeon+ hardware used for smart monitoring and control

2

Implementation

We manage the installation, testing, and commissioning of all devices across sites. This phase of the project ensured that all equipment was fully operational and integrated with existing systems for a smooth transition.

3

Data Acquisition

Once site installation, testing, and commissioning has taken place we collect and process real-time data from the connected IoT devices. This enabled comprehensive tracking, monitoring, and control of all utilities, providing the foundation for informed decision-making.

4

Visualisation & Control

The real-time data gets pulled into our in-house management console where dashboards consolidate data from all utilities into a single platform.

This provides the property managers with the ability to visualize trends, monitor performance, and remotely control assets.

Image of Digital Twins console software application which visualises all data collected from a property site

Project Key Features

Real-Time Utility Monitoring

Ability to track and monitor utility consumption in real time.

Comprehensive Analytics

Understand usage patterns and make informed decisions through comprehensive analytics.

Predictive Maintenance

Use data-driven insights to predict and prevent potential issues.

Alarms & Alerts

Personalized alerts for unusual utility usage and detection of faults and failures.

Remote Utility Control

Remotely control and manage utility assets enabling faster response time.

Sustainability

Increase sustainability with detailed tracking and optimisation of energy and water sources.

Proven Impact
on Property
Stakeholders

Retail Shopping center which allows property owners to get a faster ROI because of Digital Twin
Property Owners

Centralised utility management for multiple sites, enabled cost reductions and faster ROI.

Escalators in a shopping mall representing ability for managers to have oversight on all utilities and streamline operations
Property Managers

Enhanced oversight of utilities, streamlined operations, and actionable insights improved property performance.

Woman shopping representing an enhanced customer experience
Customers

Enhanced customer experiences with improved facilities, safety, and connectivity.

Retail shopping mall representing improved operations for tenant and enabling predictive maintenance for contractors
Tenants & Contractors

Real-time monitoring helps tenants improve operational efficiency, while predictive systems help contractors respond faster & reduce waste.

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